RESERVATIONS and DEPOSITS:
We suggest that reservations be made as soon as you know your vacation schedule. Your deposit is due within 7 days of making your reservation. Balances are due no later than thirty days prior to tour. Only one discount can be used per trip. We accept any payment plan to meet your budget

PICK-UP LOCATIONS:
In Bardstown at our office (40004 Buchanan Blvd Bardstown ky 400004). In Louisville at outback steakhouse  off Fern Valley Rd . In Elizabethtown, Days Inn off Mullberry St. Other pick-up locations will be decided on a trip by trip basis.

LUGGAGE:
Due to limited space, each person may bring two suitcases and one small carry-on. All luggage must be tagged with your name prior to pick-ups. We do not offer luggage tags!

PASSPORTS:
As of January 1, 2009 you will need a passport for cruises, oversees trips and Canada. A driver*s license and a birth certificate are no longer acceptable.

CANCELLATION POLICY:
Mattingly Tours & Travel understands that at times, due to uncontrollable circumstances, it may become necessary for you to cancel a tour. In the event that cancellation does become necessary, the following policy will apply:
We will have to charge any non-recoverable expenditures made on behalf of the participant at the time of cancellations. These cost’s would be for things like tickets, meals, hotels, airline tickets, cruises, etc. Cancellations made 30 days or less prior to tour departure will be subject to entire cost of tour. Travel insurance is always recommended.

TRIP INSURANCE:
Insurance is available on a per trip basis. Call for pricing and additional information.