RESERVATIONS and DEPOSITS:
We suggest that reservations be made as soon as you know your vacation schedule. Your deposit is due within 7 days of making your reservation. Balances are due no later than thirty days prior to tour. Only one discount can be used per trip.

PICK-UP LOCATIONS:
In Bardstown, its our office. In Louisville, Baymont Inn off Fern Valley Rd (formally known as Jameson Inn). In Elizabethtown, Days Inn off Mullberry St. Other pick-up locations will be decided on a trip by trip basis.

LUGGAGE:
Due to limited space, each person may bring two suitcases and one small carry-on. All luggage must be tagged with your name prior to pick-ups. We do not offer luggage tags!

PASSPORTS:
As of January 1, 2009 you will need a passport for cruises, oversees trips and Canada. A driver*s license and a birth certificate are no longer acceptable.

CANCELLATION POLICY:
Mattingly Tours & Travel understands that at times, due to uncontrollable circumstances, it may become necessary for you to cancel a tour. In the event that cancellation does become necessary, the following policy will apply:
We will have to charge any non-recoverable expenditures made on behalf of the participant at the time of cancellations. There will be a $10.00 handling fee to cover the cost of postage, processing, faxes and telephone expenses.

TRIP INSURANCE:
Insurance is available on a per trip basis. Call for pricing and additional information.